Manage In-bound and/or Out-bound Calls (377421)

ryanrori · March 3, 2021

This learning programme is intended for all persons who need to:

Manage inbound and/or outbound calls in a Contact Centre.  The aim of this unit standard is to equip learners with knowledge and skills to operate in-bound and conduct outbound calls from a Contact Centre.

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ryanrori

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