Process Incoming and Outgoing Calls (14348)

ryanrori · March 3, 2021

This learning programme is intended for all persons who need to:

  • Process incoming and outgoing telephone calls.  Learners will be learning towards obtaining a national qualification at level 2 or are working in an administrative environment, including SMME`s (Small, Medium and Micro Enterprises), where the acquisition of competence against this standard will add value to the learner`s job, or chances of finding employment. Learners will be well positioned to extend their learning and practice into other areas in the business environment, or to strive towards professional standards and improved performance.

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Course Includes

  • Course Certificate
  • Your CPD Points for the current Month

    0 CPDs
  • Your Knowledgebase Points for all time

    0 Experts