What should a client do if a credit provider phones or harasses them after applying for debt review?

ezDebt suggests that clients advise the credit providers that they have applied for debt review in terms of section 86 of the National Credit Act.

If the credit providers ask for proof, you will be able to show them the ezDebt receipt. Clients should also request that the credit providers contact ezDebt. If the credit providers do not desist from this practice, please send a complaint through to www.ncr.org.za.

On many occasions, credit providers sell their books of debt and thus, clients can be harassed by another debt collector. Debt collectors still have to follow the national credit act, therefore allowing clients the right to report them.

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