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Module 3: Diarise procedures

ryanrori January 23, 2021
Learning Outcomes
Notes for follow-up calls are captured in accordance with organisational procedures. 
Prioritisation for daily, weekly and monthly actions is reviewed on an on-going basis. 
Any actions outside of work parameters are referred to the supervisor or relevant authority for permission. 
Handover of case to a third party is ensured when necessary and according to organizational procedures and policy.