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Module 4: Apply statutory requirements applicable to debt recovery

ryanrori January 21, 2021
Learning Outcomes
All communication with clients is conducted according to legal requirements. 
All debt collection actions are performed according to legal requirements. 
Terminology used in debt collecting actions is accurate and complies with legal, organisational and client requirements. 
Consultation with stakeholders is conducted to avoid misrepresentation and to protect all parties involved. 
Debt collecting functions that fall outside their own level of authority and expertise are referred to people at the appropriate level of authority or to experts to provide technical assistance or to conduct the transaction.