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Module 6: Record discussion subsequent to debtor interaction

ryanrori January 21, 2021
Learning Outcomes
Discussion with the debtor is recorded in the case history file. 
A note is made of any correspondence that must be forwarded to or received from debtor in relation to discussion. 
Deadlines for payment are recorded and action relating to follow-up calls is noted in the case history file. 
Any future actions are incorporated into the call schedule. 
Results are reported to the credit grantor. 
All outstanding actions are completed according to schedule.