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Module 4: Make ethical decisions based on the debt recovery code of conduct

ryanrori January 20, 2021
Learning Outcomes
An ethical business decision is made and supported in relation to a debt recovery scenario. 
Potential conflict between a personal value system and a specific code of ethics is identified and suggestions are made for potential resolution. 
The consequences of non-compliance with the debt recovery code of conduct are debated with reference to current ethical incidents. 
Conflicts of interest that arise out of different interpretations or applications of the debt recovery code of conduct are identified and suggestions are made on how the situations could be resolved in the best interests of all stakeholders.