Lesson 1, Topic 1
In Progress

1.3. Revise draft correspondence.

ryanrori January 22, 2021

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Revise draft correspondence

Collection Letter Requirements

The Fair Debt Collection Practices Act (FDCPA) is a federal law that protects debtors and alleged debtors from unethical collection tactics by third-party debt collectors. Letters from collection agencies must conform to this law, which restricts the kind of language that can be used in the letter, and requires that full information about the debt be disclosed. While the FDCPA does only apply to third party collection agencies, some state laws apply similar restrictions on letters sent by the original creditor.

Revising Letter

The Importance of Proofreading

Have you ever proofread a letter, leaflet or information sheet 20 times, then printed out 10,000 copies … only for someone to look at it and point out a glaring error? Yes I guess we’ve all been there, done that! If you are responsible for proofreading important documents (and aren’t all documents important?) then here are my tips for effective proofreading:

  1. Avoid distractions. It’s best to proofread in a quiet environment, with no disturbances such as phones, background conversation etc.
  2. Read the work out loud. Using proper intonation will help you to spot faulty sentence construction and bad punctuation and grammar.
  3. Concentrate on reading one word at a time. This takes practice. It’s fairly common to skim over the words when we read normally. Try to make a conscious effort to stare at each word in turn. This isn’t as slow as it sounds – it’s just a different reading technique.
  4. Be methodical – read one line at a time. Use a ruler to guide your eyes so that you don’t miss the odd line.
  5. Take a break occasionally. Especially with longer documents, you need a break now and again. Everyone loses concentration after a while, so set a time limit and then take a break.
  6. Remember to look also for inconsistencies in style and presentation, such as headings that suddenly switch from capitals to lower case, or a change in font or spacing.
  7. Leave a decent period of time between writing and proofreading the work. Reading with a fresh approach will help you to spot more mistakes.
  8. Print out a hard copy for the final proofreading. Somehow we always manage to miss a few errors if we rely on proofreading on screen.
  1. Keep your knowledge of punctuation and grammar up-to-date. Unless you know what is correct, you cannot spot mistakes.
  2. Ask someone else to do a final check of important documents – we tend to be able to find other people’s mistakes much more easily than our own!