Lesson 1, Topic 1
In Progress

5.2 Recognition is given to team members who have contributed to the development of the team.

ryanrori January 5, 2021

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Reward it soon after you see it

This helps to reinforce the notion that you highly prefer the behaviours that you’re currently seeing from your employees. Often, the shorter the time between an employee’s action and your reward for the action, the clearer it is to the employee that you highly prefer that action.


Reward it when you see it

A critical lesson for new managers and supervisors is to learn to focus on employee behaviours, not on employee personalities. Performance in the workplace should be based on behaviours toward goals, not on popularity of employees. You can get in a great deal of trouble (legally, morally and interpersonally) for focusing only on how you feel about your employees rather than on what you’re seeing with your eyeballs.

Good performance management includes identifying goals, measures to indicate if the goals are being met or not, on going attention and feedback about measures toward the goals, and corrective actions to redirect activities back toward achieving the goals when necessary. Performance management can focus on organizations, groups, processes in the organization and employees.

Feedback and observation is used to implement corrective action and provide changes to the action plan, where appropriate. 

Good performance management includes identifying goals, measures to indicate if the goals are being met or not, on going attention and feedback about measures toward the goals, and corrective actions to redirect activities back toward achieving the goals when necessary. Performance management can focus on organizations, groups, processes in the organization and employees.