Lesson 1, Topic 1
In Progress

2.2. The Management Process

ryanrori December 31, 2020

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Management can be seen as the process whereby people in leading positions use human and other resources to produce products or services, thereby fulfilling specific needs and to achieve the goals set described in the company’s business plan.  In other words, management makes use of human resources and other resources to produce products or services.  Management also ensures that the products or services are aligned to the goals set out in the business plan.

In order to be effective, any manager, irrespective of his level of management, performs the four basic functions of management namely

  • Planning
  • Organising
  • Activating/ Leading
  • Controlling

In addition to these functions they also make use of the six additional management functions namely

  • Decision-making
  • Communication
  • Motivation
  • Coordination
  • Delegation
  • Discipline

The resources that they use are referred to as the six M’s,

  • Man
  • Material
  • Machinery
  • Methods
  • Money
  • Markets

Managers use all the functions and resources in combination to deliver products or services.

The diagram on the following page illustrates the basic management process.