Lesson 1, Topic 1
In Progress

4.3. Research findings are analysed and presented in the appropriate format.

ryanrori December 29, 2020

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  1. 1.          Conclusions and recommendations are made in the appropriate format. 

Although you may have learned in other writing classes that summaries are appropriate conclusions for papers, summaries are typically offered as front matter (prefatory material) in research documents. Therefore, a summary is a weak, redundant ending for a research document. You may, of course, offer a few summary statements to orientate your reader, but effective conclusions do far more than recap information you have already offered in the prefatory material, the introduction, and the discussion of your document.

These endings are all based on the idea that you should draw conclusions, not just conclude. In short, they depend on your explaining “What does this mean for us?”

One of the most useful conclusions for many workplace documents is a section offering recommendations or solutions. Such a conclusion is most typically used for problem/solution reports, but it can also be used for cause/effect, comparison/ contrast, and other organizational schemes. In this section, you may recommend which of several solutions is most likely to solve the problem, is most feasible, or is least disruptive.

Although instincts are important in the workplace, a reader will rarely be satisfied that they are the best grounds on which to base important decisions. Thus, you must explain the criteria on which your recommendations are based. Furthermore, your criteria must match the reader’s expectations and needs.

Imagine how embarrassing it would be to offer recommendations based on a sense of urgency and moving from immediate-to-remote implementation stages when your readers think your recommendations are based on costs. In other words, you might lose all your credibility if you have proposed an expensive plan because it offers the most immediate relief for the problem, but your readers expect you to offer the most cost-efficient plan.

Your recommendations may correspond to the following criteria:

•   Costs or other budget matters

•   The mission of the organization

•   Space

•   Human Resources needs

•   Deadlines (legal, business, environmental, or other forms of deadlines)

•   Tax structures

•   Immediate-to-remote implementation schedules

•   Equipment or technological needs

•   Materials availability

•   Locations