Lesson 1, Topic 1
In Progress

2.4 Techniques are used to maintain continuity and interaction.

ryanrori December 28, 2020

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Range :

Responding to queries, repetition of information, rewording, asking questions to check understanding, referring to cue cards, timing techniques, responsiveness to audience cues that contact is being lost.

Answering both general and specific questions from the audience is a routine part of most communication encounters. A speaker, seeking to instruct, often invites the audience to pose questions whenever appropriate as a way of clarifying points that might not be self-evident when they were first explained.

It is easy to find yourself nervous or believing you will get caught off guard when you face questions from the audience. Nevertheless, it is important that you remain calm so that you can think of an intelligent response to the questions you are asked.

Repeating or rephrasing a question from the floor is one of the chief characteristics of an effective response. Example: “ You asked which animals are one of most endangered in Africa. It is the white rhino.” This technique is useful with both small and large audiences. There are a number of reasons why your repeating a question is a good idea:

  • Firstly there might be people in the audience, who failed to hear the question you are being asked.
  • Secondly, the question may be poorly phrased, too wordy, or one sided.
  • Thirdly, the time it takes to repeat the question may afford you valuable time in which to formulate an answer.
  • Finally, repeating the question allows you and the person asking the question to make sure that you have identified the main points of the question.